Customer Service Representative - YB-174

Descripción

**Customer Service Representative**
**From $28,000 pesos per month to $32,000 pesos per month**
**Mexicali Branch**
**Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800**
**Complejo Tecnológico Nicoya**
**Mexicali, B.C. Mexico 21607**
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
**Hours**: Various shifts available.
**Position Responsibilities**
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
**Minimum Requirements**
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree **preferred**.
- ** Bilingual (English / Spanish) - 100% in both verbal and written forms.**
- Desire to provide the best possible experience for our customers.
- Thrive in a fast-paced environment.
**Benefits**
- Complete insurance coverage that includes medical, dental, vision and more.
- Savings fund with employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!